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Career

FRONT DESK EXECUTIVE

Perform frontline duties and represents our Hotel in ensuring that guests have a comfortable and pleasant experience throughout their stay with us.

Responsibilities:

  • Process guest check in/out including handling of monetary receipts & payments.
  • Assist guests with their enquiries. Eg. Places of interests to visit.
  • Ensure hotel rooms are ready for guests’ check in.
  • Promote guests’ loyalty to our hotels by providing guests with a pleasant experience during their stay with us.
  • Prompt attention to guest’s feedbacks and carry out service recovery measures where required.

Requirements

  • Min GCE ‘O’ levels
  • With relevance experience in customer service preferred.
  • Strong interpersonal and communication skills
 

ROOM ATTENDANT

Ensure cleanliness and maintenance of guest room and service areas/corridors/lobby/carpark/storerooms is kept in excellent conditions at all times.

Responsibilities:

  • Cleaning of hotel guests rooms and common area.
  • Assist in other ad hoc duties as and when assigned.

Requirements

  • Ability to read room numbers, dates, and basic instructions
  • Physically fit and able to bend frequently
  • Able to work shifts, weekends and public holidays
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