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Terms of Use

Fragrance Hotel Management Pte Ltd (“Fragrance Hotel Management”, “us”, “we” or “our”) welcomes you to our website www.fragrancehotel.com. These terms and conditions (the “Terms of Use” or the “’Terms”), as may be amended from time to time, apply to all our services directly or indirectly made available to you through whatever means, including online reservations, customer service requests, purchase of services or otherwise.

By accessing, browsing and using our website (the “Site”) through whatever platform and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the Terms and you expressly consent and agree to be bound by the Terms and all applicable laws and regulations that govern this Site and your booking. The Terms of Use supersedes any other agreements (oral and written) between you and us with respect to their subject matter unless explicitly stated otherwise by Fragrance Hotel Management.

  1. Personal Data Protection Act
    Please read our PDPA.
  2. Use of the Site

    Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, use, copy, display, distribute, download, publish or reproduce any content or information, software, products or services available on this website for any commercial purpose without express written consent of Fragrance Hotel Management.

    You may only use this Site to make bona fide reservations and enquiries. You also undertake that all payment and personal details you provide us when making a booking are correct and valid.

  3. Booking and Credit Card

    You must be at least 18 years old and have full legal capacity to enter into a legally-binding transaction in order to make a booking. Upon reservation and confirmation of the booking, your credit card will be charged accordingly. For certain promotions or rates, your credit card may be charged or pre-authorised without any option for refund. Please check the booking details for any such conditions before making your reservation.

    You undertake that you are the owner of the credit card used for making the booking and there are sufficient funds in the credit card account to cover the full cost of the booking. You also undertake that all credit card and personal details you provide us with are fully correct and valid. We reserve the right not to accept certain credit cards or bookings which we have reason to suspect are fraudulent.

  4. Cancellation
    By making a booking on our Site, you fully agree and accept the relevant cancellation and/or no-show policy pertaining to that booking. Please read the cancellation policy thoroughly before confirming your reservation.
  5. Disclaimer of Warranties and Limitation of Liability

    THIS SITE IS PROVIDED BY FRAGRANCE HOTEL MANAGEMENT ON AN "AS IS" AND "AS AVAILABLE" BASIS. FRAGRANCE HOTEL MANAGEMENT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, SERVICES OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FRAGRANCE HOTEL MANAGEMENT DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY.

    FRAGRANCE HOTEL MANAGEMENT DOES NOT WARRANT THAT THIS SITE, ITS SERVERS OR EMAIL SENT FROM WWW.FRAGRANCEHOTEL.COM WILL OPERATE UNTERRUPTED OR ERROR-FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOU USE THIS SITE AT YOUR SOLE RISK. TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, FRAGRANCE HOTEL MANAGEMENT, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, SUPPLIERS OR OTHERS INVOLVED IN THE CREATION, MAINTENANCE OR PROMOTION OF THIS SITE AND ITS CONTENTS WILL NOT BE LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY AND CONSEQUENTIAL DAMAGES.


    Applicable Law
    The Terms of Use and the provision of all services on www.fragrancehotel.com shall be governed by and construed in accordance with the laws of Singapore.

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