Home / Careers

Careers

REVENUE (ONLINE DISTRIBUTION)

Responsibilities:

  • Daily management of hotel rates & inventory on various online travel agents, wholesalers & hotel's brand website.
  • Review and ensure property information such as hotels and facilities' description and photos are up to date and reflected accurately at all online sales channels such as hotel website, online travel agents and wholesalers.
  • Answer telephone enquiries pertaining to hotel's room rates, inventory, etc. 
  • Perform other ad-hoc duties as per assigned.

Requirements:

  • Min GCE 'O' levels.
  • Proficient in cimputer knowledge and MS Office Excel.
  • Min 1 year of working experience in hotel industry.
  • Strong interpersonal and communication skills.
  • Team player and meticulous
  • Candidate with experience will be considered for Executive position.
  • 5-days work week, office hours.

 

FRONT DESK EXECUTIVE

Perform frontline duties and represents our Hotel in ensuring that guests have a comfortable and pleasant experience throughout their stay with us.

Responsibilities:

  • Process guest check in/out including handling of monetary receipts & payments.
  • Assist guests with their enquiries. Eg. Places of interests to visit.
  • Ensure hotel rooms are ready for guests' check in.
  • Promote guests' loyalty to our hotels by providing guests with a pleasant experience during their stay with us.
  • Prompt attention to guest's feedbacks and carry out service recovery measures where required.

Requirements:

  • Min GCE 'O' levels.
  • With relevance experience in customer service preferred.
  • Strong interpersonal and communication skills.

 

ROOM ATTENDANT

Ensure cleanliness and maintenance of guest room and service areas/corridors/lobby/carpark/storerooms is kept in excellent conditions at all times.

Responsibilities:

  • Cleaning of hotel guests rooms and common area.
  • Assist in other ad hoc duties as and when assigned.

Requirements:

  • Ability to read room numbers, dates, and basic instructions.
  • Physically fit and able to bend frequently.
  • Able to work shifts, weekends and public holidays.

 

Be part of our exciting team and embark on a hospitality career with Fragrance Hotel. Email your resumes to hr@gphl.com.sg

WeChat