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Hotel Front Desk Executive

Perform frontline duties and represents our Hotel in ensuring that guests have a comfortable and pleasant experience throughout their stay with us.

Responsibilities:

  • Greet guests in a warm and friendly manner
  • Process guest check in/out including handling of monetary receipts and payments
  • Assist guests with concierge related enquiries. Eg; Places of interests to visit
  • Ensure hotel rooms are ready for guests’ check in
  • Promote guests’ loyalty to our hotels by providing them with a pleasant experience during their stay with us
  • Prompt attention to guests’ feedbacks and carry out service recovery measures where required

Requirements:

  • Min GCE ‘N’ levels or Nitec
  • Preferred relevant experience in customer service
  • Strong interpersonal and communication skills
  • Able to communicate fluently in English
  • Well-groomed and neat

 

Bellhop

Provide assistance to our guests’ for their luggage

Responsibilities:

  • Assist guests with their luggage
  • Greet and escort guests to their rooms

Requirements:

  • Min GCE ‘N’ levels
  • Preferred relevant experience in customer service
  • Physically fit and able to handle heavy load
  • Able to work shifts, weekends and public holiday

 

Housekeeping Supervisor

Mentoring of new housekeeping attendants and leading the housekeeping function in the assigned hotel(s).

Responsibilities:

  • Responsible for day-to-day housekeeping operations
  • Assist housekeeping team on their roles and duties, inspect work for conformance and ensure compliance
  • Lead, supervise, train and retrain staff to prescribed hotel standard
  • Daily inspection of rooms, facilities, common area to ensure high standard of cleanliness and maintenance
  • Any ad-hoc duties assigned by Duty Manager

Requirements:

  • Minimum GCE 'O' level  or Nitec with 1 year relevant experience in housekeeping supervisory role, or Diploma in Hospitality with no relevant experience
  • Able to motivate staff, lead and guide a team
  • Customer oriented, quality focus and alert with keen eye for details
  • Able to work shift, weekends and public holidays

 

Housekeeping Attendant

Perform housekeeping duties to ensure cleanliness and tidiness at guest rooms and common areas. Maintenance of fixtures and furniture to ensure it is kept in excellent conditions at all times.

Responsibilities:

  • Cleaning of hotel guests’ rooms and common area
  • Assist in other ad hoc duties as and when assigned

Requirements:

  • Ability to read room numbers, dates, and basic instructions
  • Physically fit and able to bend frequently
  • Able to work shifts, weekends and public holidays

 

Building Technician

Performing repair and maintenance duties at the hotel premises to ensure that all defects and irregularities are resolved.

Responsibilities:

  • Attend to complaints/reporting of breakdown of services within the hotel premises
  • Testing and inspection for all electrical and mechanical equipment
  • Inspect rooms for defects and repair defects
  • Ensure drainages are choke-free
  • Ensure hotel fixtures are in good condition

Requirements:

  • 'O' Level, Nitec or equivalent
  • 1 to 2 years working experiences, preferably with relevant hands-on experience in building related or hospitality industry
  • Resourceful, proactive and team player
  • Good interpersonal and communication skill
  • Service-oriented with good personality
  • Fire panel knowledge will be an advantage

 

IT Executive (Infrastructure)

You will be part of the IT team to providing 24/7 support on rotational basis.

Responsibilities:

  • Provide technical support to users on computer hardware, software and networks
  • Setup computer hardware and installs software according to standard
  • Perform server installations, administrations & maintenances
  • Ensure timely delivery of IT support and services
  • Protect computer from security risk by regularly update windows security patches and antivirus definition
  • Perform/monitor daily data backup
  • Maintain accurate IT inventory

Requirements:

  • Minimum Diploma in Computer Studies / Science or related fields of study
  • Minimum 3 years of relevant working experiences
  • Sound knowledge & hands on experience in networking & windows server is required
  • MCSE & CCNA will be added advantage
  • Responsible, team player, resourceful, cope well under pressure, able to prioritise and manage tasks
  • Possess an analytical mind and with good initiative
  • Mondays to Fridays (9am to 6.30pm)
  • Standby support on rotational basis

 

Finance Assistant (AR)

You will be part of finance team and attend to enquiries related to AR & AP.

Responsibilities:

  • To handle AR & AP related matters
  • To handle full set of account related matters
  • Perform bank reconciliation and GL schedules
  • Perform billings and administrative duties
  • Liaising with customers/associates on payment matters
  • Perform ad-hoc duties as per assigned

Requirements:

  • Minimum NITEC
  • Proficient in Microsoft Excel
  • Good communication and interpersonal skill
  • Must be proactive, committed and self-motivated
  • Position and remuneration commensurate with experience
  • No relevant experience is required, entry level candidates are welcome to apply
  • Singapore citizens only
  • Mondays to Fridays (9am to 6.30pm)

 

Be part of our exciting team and embark on a hospitality career with Fragrance Hotel.

Email your resumes to recruit@fragrancehotel.com.

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